Here, you’ll complete your shot list, clarify preferences, and upload references to help us fully understand your vision.
Responsibility:
Client
Day 2
Kickoff call
(Optional) A quick call with our Lead Photographer and Remote Producer to align expectations, clarify the brief, and ensure a smooth start.
Responsibility:
Squareshot & Client
Day 2
Proposal approval
We’ll send over a project proposal with pricing and scope. Once approved, we’ll move into pre-production.
Responsibility:
Squareshot
Casting
3 days
We source and propose models that match your brand. You’ll review and confirm the casting or initiate the next round. Learn more about castings.
Responsibility:
Squareshot
Soft hold on shoot date
1 days
We temporarily reserve a shoot date while pre-production details are being finalized.
Responsibility:
Squareshot & Client
Item delivery
4 days
*For model projects, item delivery is optional — products can be brought directly to the shoot and picked up the same day. However, prior approval from our team is required for this option.
Once your products are delivered to Squareshot and we confirm that the items match the proposal, we’ll send you an invoice. Once you’ve made the payment, we’ll proceed to the shooting stage.
We use Stripe, so you can pay with all major Credit/Debit cards as well as ACH transfers.
HOW TO DELIVER PRODUCTS?
After the proposal is accepted, deliver the items to the assigned location via a drop-off or by using one of the major shipping providers.
Drop-off time: Mon – Fri: 9:00 AM – 5:00 PM.
Please do not ship or drop off your products before the proposal is accepted, and make sure it meets the Product Requirements and follows the Delivery Checklist.
HOW MEMBERSHIPS WORK?
Membership plans give you a lower price per image, reduced turnaround time, and have no minimum order amount. Membership pricing applies on all orders placed after the membership starts. Learn more about the Membership Plans available.
IS RETOUCHING INCLUDED?
Yes, standard retouching is included for every image you order. Any complex manipulations, such as changing the product's original shape or fixing damages and defects, will be charged additionally.
WHEN WILL IMAGES BE READY?
We start shooting your project the next business day once we receive the payment. There are 2 image delivery speeds (based on the selected membership plan): STANDARD takes 6-8 business days* since we receive the products and the payment. RUSH takes 3-4 business days* since we receive the products and the payment. *excluding holidays and applies for orders up to 50 standard images.
HOW TO APPROVE IMAGES?
Once the images are ready, you will receive a link that can be accessed from any device. This link will allow you to view, approve, and download the images. Please note that you have 10 calendar days to request edits after receiving the link.
DO YOU ACCEPT REVISIONS?
Once you receive an approval link for your images, you have 10 calendar days to request edits. Revisions requested outside of the approval period are still processed, however, they will be paid.
Please highlight areas needing attention and provide clear instructions or references. We appreciate any information that can assist us in meeting your expectations.
Edits could be either free or paid, depending on the cases outlined in our Revision Policy.
DO YOU PROVIDE REFUNDS?
We do not issue refunds for photography services, retouching services, and additional services that have already been completed and delivered in the form of received images.
However, we do offer "remote approval" and "remote shoot" services, as well as free or paid revisions to improve the final outcome.
For more details, please review our Revision Policy and carefully read our full Refund Policy before proceeding with the project.
Can I proceed if my project doesn't meet the minimum order amount?
Absolutely! However, you will need to cover the difference between the cost of the images you ordered and the cost of 20 equivalent images. This is required to cover the minimum talent booking time and pre-production fees.
Can I build a shoot using both a Squareshot and my own model?
Certainly! In such cases, the standard Squareshot casting process and a minimum order of 20 images (10 for each model type) still apply.
What if I fail to show up for a model shoot?
If the client-contracted model(s) or brand representative is unable to join the remote or in-studio shoot within 2 hours without any notice or fails to show up, a no-show fee will be applied and the shoot will be automatically rescheduled without additional charges. Please read our сancellation & rescheduling terms, and no-show & late fees documents for more info.
Can I bring the items on the day of the shoot?
Items that require fitting on models should be sent in advance. Products that do not require fitting, or are shot without models, can be brought with you on the shoot day. However, this isn't recommended because all products are processed and prepared for the shoot in advance to avoid unexpected issues and delays.
Can I change the guidelines during the shoot?
Yes, you can slightly change the guidelines during the shoot if they don't significantly affect the overall complexity or duration of the photoshoot and retouching process. Remember that the changes should not reduce the number of deliverables specified in the original proposal, as the shoot is planned based on a predetermined volume. If the guidelines change, extra retouching fees may apply if they increase the complexity of the post-production process.
How many models are included in the price?
For every 10 images ordered, the cost of 1 model is included in the price per image. If you want to include additional models not covered by the per-image price, it will cost $900 per model.
Example: If you order 35 images and want 4 models to be photographed per shoot, here's the price breakdown: 35 images X $200/image + $900 for the 4th model = $7,900.
Who provides the outfits for model photoshoots?
You can either provide your own outfits or use our "Complete the Outfit" add-on service for $100 per outfit. This service includes selecting clothes, coordinating accessories, choosing shoes, layering and styling outfits, recommending hair and makeup (if applicable), and conducting fittings and adjustments.
Can I change the on-shoot approval option before the shoot has started?
If you've booked an in-studio shoot but can't attend physically, you can switch to remote approval at no extra cost. Please notify your Account Manager at your earliest convenience.
Can I change the number of deliverables during the shoot?
For each deliverable, we photograph multiple variants of the same image (angle, styling, composition, outfit, etc.) to create a selection pool. You can choose more images from the selection pool than outlined in the original proposal. Each additional image will come at a rate of 50% of the original image price. However, you cannot choose fewer than the number specified in the original proposal, as the shoot is planned based on a predetermined volume.
Requests for new images (angles, styling, composition, outfit) that differ from the original shot list and extend the production time are considered new deliverables and come at full price.
What if I can't attend the shoot on the proposed dates?
We propose the day for the shoot within 3 business days after the invoice is paid. If you can’t attend for remote or in-studio approval, we'll propose a date within your availability. Please note that the project turnaround time will be extended by the number of days between the initially proposed date and the actual shoot day.
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ABOUT THE SERVICE
Create images with a Squareshot-casted model and enjoy full creative on-set control supported by our fashion-oriented production team, studio space, and equipment.
If you choose for Squareshot to cast models for your shoot, please specify characteristics, such as ethnicity, sex, body type, and age group. If you have no specific preferences and would like for us to recommend you models, toggle preferences off.
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