E-COMMERCE DOES NOT EXIST
WITHOUT PRODUCT PHOTOS.
WE’RE ON A MISSION TO MAKE
THE EASIEST WAY TO GET THEM
ON THE INTERNET.
E-COMMERCE DOES NOT EXIST
WITHOUT PRODUCT PHOTOS. WE’RE ON A MISSION TO MAKE
THE EASIEST WAY TO GET THEM ON THE INTERNET.

2017 / The beginning of Squareshot in New York

2018 / Move to a larger studio in Brooklyn

2021 / Opening of our first studio in California

2022 / Move to a brand new space in New York City

2017 / The beginning of Squareshot in New York

2018 / Move to a larger studio in Brooklyn

2021 / Opening of our first studio in California

2022 / Move to a brand new space in New York City

Story

THE PARADOX OF OUR FOUNDING STORY: The skillset that put Squareshot at an advantage is the same skillset that made our first business fail.

THE

PARADOX

Of

Our

Founding

Story:

The skillset that put Squareshot at an advantage is the same skillset that made our first business fail.

Alex, co-founder and CEO of Squareshot

In 2016, my partner Dmitiry Kovalenko and I were developing our first startup – a marketplace for used luxury items. We lacked experience and capital to overcome a common marketplace problem of what came first – the chicken or the egg*. It also turned out that the images we shot for our used items were "too good" to be believable. So, we decided to pivot and start Squareshot.

*Chicken-and-egg problem occurs when marketplaces have to figure out what comes first – supply or demand.

In 2017, Dimitry and I were still scattered across the globe. Early on, we collaborated on photoshoots using Skype. Our very first clients came from a local fair across the road from our first studio in NYC. I brought them on board and showed how much we could do with a little bit of their trust and 24 hours.

With little to no resources, but just enough ambition to compensate for it we made it work. We transformed remote work from a disadvantage into Squareshot's core asset. Long before it became the new normal.

Today, Squareshot is a product photography service with a network of studios across the US. We employ talented experienced professionals. We are still scattered across the world, purposefully.

LOCATION

BROOKLYN, NY
855-577-1375
DROP OFFS: 9 am - 5 pm
LOS ANGELES, CA
855-577-1375
DROP OFFS: 9 am - 5 pm

values

01

We ARE
technology-driven

We test new technologies all the time. Our tech team working hard to analyze what could be improved based on the data and customer feedback.
02

WE BET ON
client EXPERIENCE

Sometimes, things don't go as planned, especially in content production. Our client success team is always here to help you along the way.
03

We aim
to be predictable

Our pricing is simple. No hidden fees. Turnaround time is defined. We have a 98% image acceptance rate with 99% orders delivered on time.
04

We help
newely born brands

We make guides, articles, glossary and podcast to help newely born brands understand how product photography can impact their business.

Culture

At Squareshot, we believe that ambitious results can be achieved without detriment to our lives and relationships. We promote a healthy work environment, where the key emphasis falls on a simple human value – respect.

We are a team of doers – energetic, highly responsive, but most importantly – curious.

We are always in pursuit to expand our team, as you never know when you’ll find a like-minded human. We've also seen incredible success tracking results, not time. Corporate bureaucracy does not stand in the way of our progress.

If you align with these values and you feel that we might find professional common ground – reach out to us at hello@squareshot.com

Q&A
Still have questions?
WHEN DO I PAY AND CAN I GET A REFUND?
Once your products are delivered to Squareshot and we confirmed that the items match the sent proposal, we send you an invoice. Once you make the payment, we move to the shooting stage.
We use Stripe so you can pay with all major Credit / Debit cards.
We provide custom photography based on the approved requirements, thus, we don't offer refunds after we started shooting the images.
HOW DO I SHIP PRODUCTS?
To deliver your items, you can:

1. Schedule a drop-off of your products at the Squareshot studio assigned to your project.

2. Generate a shipping label with the shipping service of your choice and provide us with the tracking number.

After the images are confirmed, we give a 30-day window to have the items returned by requesting one of the following options in the Client Portal:

1. Schedule pick-up of your products.

2. Provide your own return shipping label.

3. Request a shipping label to be created by Squareshot and invoice sent for payment.

4. Donate the items (+1 to karma).
SHOULD I GET A MEMBERSHIP?
Membership plans give you a lower price per image, reduced turnaround time, and have no minimum order amount. Membership pricing applies on all orders placed after the membership starts.
CAN I PROVIDE REFERENCES?
Absolutely! We encourage all our clients to provide references to understand what result they would like to achieve.
WHAT IS THE TURNAROUND TIME?
We start shooting your project the next business day once we receive the payment. There are 2 image delivery speeds (based on the selected membership plan):

‍‍STANDARD
takes 6-8 business days* since we receive the products and the payment.

RUSH
takes 3-4 business days* since we receive the products and the payment.

*excluding holidays and applies for orders up to 50 standard images.
SHOULD I GET A TEST SHOOT?
For new clients or complex projects, we recommend requesting test shots. We will shoot a few test images from the entire project to confirm guidelines, styling, and creative direction.

Once you approve these images, we will send you an invoice. Once it is paid, we proceed with the rest of the shoot. This is particularly helpful for projects over 20 images.
DO YOU ACCEPT REVISIONS?
Yes, any revisions made due to Squareshot's failure to follow your shooting directions are free of charge. Any revisions made due to unclear directions from the client which were open to interpretation and assumption will be paid.
IS RETOUCHING INCLUDED?
Yes, standard retouching is included for every image you order. Any complex manipulations such as fixing product damages will be paid.