E-COMMERCE DOES NOT EXIST
WITHOUT PRODUCT PHOTOS.
WE’RE ON A MISSION TO MAKE
THE EASIEST WAY TO GET THEM
ON THE INTERNET.
E-COMMERCE DOES NOT EXIST
WITHOUT PRODUCT PHOTOS. WE’RE ON A MISSION TO MAKE
THE EASIEST WAY TO GET THEM ON THE INTERNET.

2017 / The beginning of Squareshot in New York

2018 / Move to a larger studio in Brooklyn

2021 / Opening of our first studio in California

2022 / Move to a brand new space in New York City

2017 / The beginning of Squareshot in New York

2018 / Move to a larger studio in Brooklyn

2021 / Opening of our first studio in California

2022 / Move to a brand new space in New York City

Story

THE PARADOX OF OUR FOUNDING STORY: The skillset that put Squareshot at an advantage is the same skillset that made our first business fail.

THE

PARADOX

Of

Our

Founding

Story:

The skillset that put Squareshot at an advantage is the same skillset that made our first business fail.

Alex, co-founder and CEO of Squareshot

In 2016, my partner Dmitiry Kovalenko and I were developing our first startup – a marketplace for used luxury items. We lacked experience and capital to overcome a common marketplace problem of what came first – the chicken or the egg*. It also turned out that the images we shot for our used items were "too good" to be believable. So, we decided to pivot and start Squareshot.

*Chicken-and-egg problem occurs when marketplaces have to figure out what comes first – supply or demand.

In 2017, Dimitry and I were still scattered across the globe. Early on, we collaborated on photoshoots using Skype. Our very first clients came from a local fair across the road from our first studio in NYC. I brought them on board and showed how much we could do with a little bit of their trust and 24 hours.

With little to no resources, but just enough ambition to compensate for it we made it work. We transformed remote work from a disadvantage into Squareshot's core asset. Long before it became the new normal.

Today, Squareshot is a product photography service with a network of studios across the US. We employ talented experienced professionals. We are still scattered across the world, purposefully.

LOCATION

BROOKLYN, NY
855-577-1375
DROP OFFS: 9 am - 5 pm
LOS ANGELES, CA
855-577-1375
DROP OFFS: 9 am - 5 pm

values

01

We ARE
technology-driven

We test new technologies all the time. Our tech team working hard to analyze what could be improved based on the data and customer feedback.
02

WE BET ON
client EXPERIENCE

Sometimes, things don't go as planned, especially in content production. Our client success team is always here to help you along the way.
03

We aim
to be predictable

Our pricing is simple. No hidden fees. Turnaround time is defined. We have a 98% image acceptance rate with 99% orders delivered on time.
04

We help
newely born brands

We make guides, articles, glossary and podcast to help newely born brands understand how product photography can impact their business.

Culture

At Squareshot, we believe that ambitious results can be achieved without detriment to our lives and relationships. We promote a healthy work environment, where the key emphasis falls on a simple human value – respect.

We are a team of doers – energetic, highly responsive, but most importantly – curious.

We are always in pursuit to expand our team, as you never know when you’ll find a like-minded human. We've also seen incredible success tracking results, not time. Corporate bureaucracy does not stand in the way of our progress.

If you align with these values and you feel that we might find professional common ground – reach out to us at hello@squareshot.com

Q&A
Still have questions?
HOW AND WHEN TO PAY?
Once your products are delivered to Squareshot and we confirm that the items match the proposal, we’ll send you an invoice. Once you’ve made the payment, we’ll proceed to the shooting stage.

We use Stripe, so you can pay with all major Credit/Debit cards as well as ACH transfers.
HOW TO DELIVER PRODUCTS?
After the proposal is accepted, deliver the items to the assigned location via a drop-off or by using one of the major shipping providers.

Drop-off time: Mon – Fri: 9:00 AM – 5:00 PM.

Please do not ship or drop off your products before the proposal is accepted, and make sure it meets the Product Requirements and follows the Delivery Checklist.
HOW MEMBERSHIPS WORK?
Membership plans give you a lower price per image, reduced turnaround time, and have no minimum order amount. Membership pricing applies on all orders placed after the membership starts. Learn more about the Membership Plans available.
IS RETOUCHING INCLUDED?
Yes, standard retouching is included for every image you order. Any complex manipulations, such as changing the product's original shape or fixing damages and defects, will be charged additionally.
WHEN WILL IMAGES BE READY?
We start shooting your project the next business day once we receive the payment. There are 2 image delivery speeds (based on the selected membership plan):

‍‍STANDARD
takes 6-8 business days* since we receive the products and the payment.

RUSH
takes 3-4 business days* since we receive the products and the payment.

*excluding holidays and applies for orders up to 50 standard images.
HOW TO APPROVE IMAGES?
Once the images are ready, you will receive a link that can be accessed from any device. This link will allow you to view, approve, and download the images. Please note that you have 10 calendar days to request edits after receiving the link.
DO YOU ACCEPT REVISIONS?
Once you receive an approval link for your images, you have 10 calendar days to request edits. Revisions requested outside of the approval period are still processed, however, they will be paid.

Please highlight areas needing attention and provide clear instructions or references. We appreciate any information that can assist us in meeting your expectations.

Edits could be either free or paid, depending on the cases outlined in our Revision Policy.
DO YOU PROVIDE REFUNDS?
We do not issue refunds for photography services, retouching services, and additional services that have already been completed and delivered in the form of received images.

However, we do offer "remote approval" and "remote shoot" services, as well as free or paid revisions to improve the final outcome.

For more details, please review our Revision Policy and carefully read our full Refund Policy before proceeding with the project.