how it is calculated?
Subtotal = Price per image X Number of images + Add ons’ subtotal
What is “TBD”?
TBD (to be discussed) means the number of images was not specified.

In this case, we encourage you to provide as many details as possible during checkout so the manager sends a proposal that meets your expectations.
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Angles, references, and a shot list can be added after you finalize your cart.
SUBTOTAL: 
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How it works

01
Submit a request
TO get a proposal
Build a cart of services you
want, finalize request and get a proposal containing price, turnaround time and delivery address in 24h or less.
02
Ship Or Drop off
your products
Deliver your products to our LA or NY studios after proposal is accepted. We make tests if needed and send you an invoice to proceed.
03
Get shots in
8 business days or less
You’ll get a link to approve and download the shots. Rush image delivery speed is available. Edits requests are accepted. Read our revision policy.
Q&A
Still have questions?
HOW AND WHEN TO PAY?
Once your products are delivered to Squareshot and we confirm that the items match the proposal, we’ll send you an invoice. Once you’ve made the payment, we’ll proceed to the shooting stage.

We use Stripe, so you can pay with all major Credit/Debit cards as well as ACH transfers.
HOW TO DELIVER PRODUCTS?
After the proposal is accepted, deliver the items to the assigned location via a drop-off or by using one of the major shipping providers.

Drop-off time: Mon – Fri: 9:00 AM – 5:00 PM.

Please do not ship or drop off your products before the proposal is accepted, and make sure it meets the Product Requirements and follows the Delivery Checklist.
HOW MEMBERSHIPS WORK?
Membership plans give you a lower price per image, reduced turnaround time, and have no minimum order amount. Membership pricing applies on all orders placed after the membership starts. Learn more about the Membership Plans available.
IS RETOUCHING INCLUDED?
Yes, standard retouching is included for every image you order. Any complex manipulations, such as changing the product's original shape or fixing damages and defects, will be charged additionally.
WHEN WILL IMAGES BE READY?
We start shooting your project the next business day once we receive the payment. There are 2 image delivery speeds (based on the selected membership plan):

‍‍STANDARD
takes 6-8 business days* since we receive the products and the payment.

RUSH
takes 3-4 business days* since we receive the products and the payment.

*excluding holidays and applies for orders up to 50 standard images.
HOW TO APPROVE IMAGES?
Once the images are ready, you will receive a link that can be accessed from any device. This link will allow you to view, approve, and download the images. Please note that you have 10 calendar days to request edits after receiving the link.
DO YOU ACCEPT REVISIONS?
Once you receive an approval link for your images, you have 10 calendar days to request edits. Revisions requested outside of the approval period are still processed, however, they will be paid.

Please highlight areas needing attention and provide clear instructions or references. We appreciate any information that can assist us in meeting your expectations.

Edits could be either free or paid, depending on the cases outlined in our Revision Policy.
DO YOU PROVIDE REFUNDS?
We do not issue refunds for photography services, retouching services, and additional services that have already been completed and delivered in the form of received images.

However, we do offer "remote approval" and "remote shoot" services, as well as free or paid revisions to improve the final outcome.

For more details, please review our Revision Policy and carefully read our full Refund Policy before proceeding with the project.
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