Order turnaround time for our product photo service depends on the number of images ordered. The approximate turnaround time for orders less than 20 images is up to 5 business days (excluding holidays) since we receive your products and payment.

You can ship your products by using a prepaid UPS shipping label that we will generate for you. Or you can just drop off your products at one of our Squareshot Product Photography Studios in NY or LA.

Absolutely. Once the order is finished you can approve the shots and confirm a return shipping option that works for you. Still, you can choose the option “I don’t need the products returned to me” when filling in the Order Form.

Unlike traditional ecommerce product photographers, we charge per image, not per hour. The prices vary from $35 to $50 per single product image. We provide Subscription plans Starter, Growth, and Enterprise that give you a lower price per image. You can use Pay as you go plan if you have a one-time need or shoot images occasionally. Learn more about product photography pricing.

Sure! We encourage all our clients to provide references for us to precisely understand what result you want to achieve.

Unfortunately, no. We have fixed prices for our ecommerce product photography services meaning we have a fixed amount of time spent on each image. When the client participates in the shooting process it takes more time and the fixed price per image model stops working. We hope you'll help us achieve a great result by providing clear shooting directions with examples.

Yes, any revisions made due to Squareshot's failure to follow your shooting directions are free. Any revisions made due to unclear directions from the client which were open to interpretation and assumption will be paid.